Interview questions to ask a nanny or maid

A good interview feels like a conversation, not an exam. Use open questions, ask for real examples and give the candidate time to answer – many helpers interview in their second or third language.

Experience

• Tell me about the families you have worked with. How old were the children?
• What did a normal day look like in your last job?
• Which age group do you enjoy most, and why?
• Have you cared for a newborn? What routines did you follow?

Judgement and safety

• What would you do if a child had a high fever while we were out?
• How do you keep a toddler safe near a pool or on a balcony?
• A child refuses to eat dinner. What do you do?
• What would you do if a stranger came to the door?

Listen for calm, practical answers and whether the candidate would contact you early.

Discipline and communication

• How do you handle tantrums?
• How would you tell us about a problem with one of the children?
• What do you do if you disagree with how we want something done?

Household work

• Which household tasks are you comfortable with – cooking, laundry, ironing, cleaning?
• What do you usually cook? Can you follow a recipe or a special diet?

Practical details

• Are you looking for live-in or live-out work?
• Which days and hours suit you?
• When could you start, and what notice do you need to give?
• What is your current visa and sponsorship situation?

Questions the candidate may ask you

A good candidate will ask about the children, hours, days off and their room if it is a live-in job. Answer clearly – it is a sign they take the role seriously.

After the interview

Write down your impressions straight away, then check references and consider a paid trial day before you decide.